Without hesitation, I would recommend the reporting systems from CDS. We have used the product for over 10 years and found it to be excellent. The service from the professional staff is excellent as they strive to fix any problem promptly or any change within deadlines. They certainly move with the times and their online help process is greatly appreciated.
Doug James, Financial Controller, McCarroll Automotive Group
I would like to endorse Complete Dealer Services for not only the quality of their product(s) but also for their outstanding customer service. The financial and recording packages supplied by CDS and utilized by this company are sophisticated, powerful reporting packages which have continually delivered to our expectations. Equally important to our organization is the prompt and courteous "can help" assistance and backup provided in both problem resolution and ongoing product development.
Eugene Ross, Group Financial Controller, Regent Motors Group
Complete Dealer Services make my life easier, they're efficient, prompt, accurate and reliable. They do what they say they'll do. The staff are nice people to work with. It's a pleasure to ring them they're friendly, easy to talk to and nothing's a hassle. We use the products they provide extensively and I find them extremely helpful - always.
Lesley Jackson, Financial Controller, Berwick Nissan
Isuzu Trucks Australia have used CDS for over 5 years now and we have been delighted in their professional services. They are knowledgeable, prompt and courteous and we proudly partner with them to deliver accounting services and bench marking to our Dealer Network.
Paul Evans, Company Secretary & Business Planning Manager, ISUZU AUSTRALIA
In my 6 years of dealing with the CDS staff I have found them to be extremely helpful and accommodating to our dealership reporting needs. Their product knowlegde is exceptional & any questions are promptly answered.
Rob Kendrick, Bayford Group Pty Ltd
Just wanted to say thank-you for all the help I have received from CDS. Anything I have asked for has been completed and the turn around time has been remarkable. I have never had to ring because of difficulties using the system, it has just been refinements and change of layout that we have requested. I would recommend CDS to anyone for ease of use, professionalism, attention to detail, customer care and promptness in carrying out requests. Just great to deal with.
Anne McColl, Brighton Chrysler Jeep and Dodge
Complete Dealer Services can suggest appropriate solutions because of their industry knowledge, and because of their specialist knowledge they provide tailored solutions for us. The product and support are excellent and we use them exclusively because we're happy with the ongoing relationship we have with them. I'd recommend them because of their industry knowledge, rapid response and cost effective solutions.
Geoff Mortimer, Group Financial Controller, Bayford Group
We use Complete Dealer Services' product, In The Know, for our financial reporting because there's nothing better for us out there presently. They provide us with good prompt service and are really approachable. Response time is very critical to me and Complete Dealer Services meets this.
Simon Chiu, Financial Controller, The Alto Group
The "In The Know" product does just what we want. But above all, the staff on the help line know their product. We don't have to wait until someone looks into our queries. A Help Line that is truly helpful.
Pat Symes, Financial Controller, Bruce Stevenson Toyota and Audi
The Jarvis Group has been associated with Complete Dealer Services since 2002 through our use of the In the Know product and more recently with CDS Online. The information we are able to provide to our managers is invaluable in allowing each area to know what is going on in their department. I always say "you can't manage what you can't measure". With CDS we have the tools to measure and drill down to find out what areas require our attention. CDS Online is essential to the management of a multi franchise / multi location dealerships. The support from the staff at CDS is great.
Richard Collins, Dealer Principal Jarvis Ford, Jarvis Toyota, Jarvis Subaru
We rely on CDS to provide our Group's Management Reporting. The service we get is high quality and their staff experienced & helpful.
John Austin, Group Financial Controller, Australian Automotive Group Pty Ltd